are the largest and smallest spaces available?
have an extensive variety of sizes. You can rent a space as small
as a 5' x 5' that is 4 feet high. This space can be used for the
storage of seasonal items including clothing, electronics or paper
records. We also have 5' x 5' units that are full height, which
is 8'6" tall. This is about the size of a closet and is convenient
for storing the overflow from a garage or the odds-and-ends that
won't quite squeeze into a closet.
12' x 30' unit is the largest space we have and it will store
the contents of a 4-bedroom home. We also have a 10' x 30' available
that will accomodate the contents of a 3-4 bedroom home, and a
special feature with these units is that they have a door at both
ends. This allows access to your possessions without having to
climb over them.
2. What if
my need for more or less space changes?
will be glad to transfer you payment into a unit more suitable
in size. The facility was designed so that adjacent sizes are
closely located. Additionally, we provide the use of a four-wheeled
flat cart to assist with your transfer. When you transfer, any
rent you paid for the current month is applied to the new unit.
You then pay the difference or earn credit toward your next month's
3. Any help in determining what size storage I'll need?
Look at sizes larger and smaller than what you think you'll
nee. If you determione a unit is definitely too large, select
the next size smaller. Remember, we can transfer you to another
unit if your storage circumstances change. Check out our Storage
4. What are Climate Controlled Units?
We have a number of units that are heated and cooled by multiple
furnaces and air conditioners. Not only are your valuable possessions
protected from extremes in temperature and humidity, but so
are you. During snowy or rainy periods, you can search through
your stored items in a comfortable indoor environment. Climate
Control not only protects your possessions, but you feel
more comfortable when you access your unit. See
5. What are the access hours?
You can access the facility anytime, 24 hours a day, 7
days a week. Since the facility uses an electronic access
system you can enter your unit anytime.
6. Is there enough light to access my storage at night?
Our lighting consultant recommended lights mounted on the
storae buildings, which allows light to enter each storage unit.
he provided us with too much light, and if you visit the
facility at night we think you'll agree. Our lights come on at
dusk and remain on until dawn.
The Climate Controlled buildings have over 50 fluorescent lights
that automatically turn on when you enter.
7. Can I use my own lock?
Certainly. You may want to consider the purchase of a disc
lock, designed to be difficult for a thief to cut; however, the
choice is yours. The $9 disc lock we offer retails for $13
locally; our $5 lock retails for $7.
8. What kind of system encloses the property?
We use a combination
of our buildings and standard chain link fences to enclose the
facility. The buildings themselves act as a fortress design and
for added security the chain link fence has barbed wire at the
9. Does each unit have an individual alarm?
Each unit is electronically connected to a computer system
that determines if the appropriate tenant has entered the gated
facility. Even though a tenant enters the facility, the tenant
cannot open a unit that is not theirs without setting off that
unit's alarm. See
10. Can my friends access my storage unit?
As long as you provide your friends with your unit number, private
pass code and a key to your lock, they can enter the facility
and access your unit. We will not divulge your pass code to anyone
you personally have not listed on oyur rental agreement.
11. What are pass codes?
Each tenant selects their own numerical code to enter the facility
and their individually alarmed unit. These pass codes enable the
tenant tracking system and the security system to identify who
has entered tha facility, their unit, how long they stay and when
Making Storage Easier
12. Where can I get boxes and other packing supplies?
We offer boxes, tape, rope, markers, mattress covers and other
packing/storage supplies. Look for specials on combinations of
supplies when you are renting.
13. How can I make moving easier?
Don't try to move all your storage items at once. Rather than
clutter your house or apartment waiting for the 'big weekend move,'
begin moving your items to storage once you box them up. Mill
Creek is open round-the-clock allowing you the opportunity to
access your storage unit while out running errands, which takes
the edge off the moving experience.
14. How about a Rental Truck?
GLad you asked! We offer the one-time free use of our 15' moving
truck, waiving the rental fee provided you pay our nominal fee
for insurance and mileage. You must be over 25 and insurable.
15. What are my options as far as lease
Monthly contracts are the norm. We use 'Anniversary Date' Rentals....You
due date is the same day of the month as when you moved in. (No
need to worry about the
1st or 30th of the month.) Discounts
are offered for multiple month payments of rent.
16. Do I need a seperate insurance policy?
Check with your regular insurance agent. Most of the time
your existing policies do not automatically cover items in a self
storage facility. We can provide you with insurance forms from
Deans and Homer, specialists in self storage insurance.
17. How do I make payments?
When you sign a lease you are required to pay the first month's
rent at that time. There is no security deposit required. Your
rent will be due on the same day each month, which will be the
date you signed the lease and made the first month's payment.
You can make your payments by mail, in person or through automatic
credit card billing. After office hours, payments can be dropped
through the mail slot on the front door to the office.
18. How do I move out?
We appreciate it when you notify
us, which can be done after your have removed your items and swept
out the unit. Each storage unit has a move out tag that
can be placed in the office when you officially move out.
Timely notification allows us to close your account and prevent
future charges from being made to your account. Any outstanding
balances must be paid upon moving out.
Odds and Ends
19. Why do companies rent storage space?
First, the cost per square foot for self storage is considerably
lower than what businesses pay for their office space. Second,
when seasonal merchandise arrives early, self storage can absorb
the excess. Finally, using a home office and a self storage
space lets many small businesses operate with reduced overhead
costs. Remember, businesses can access and store merchandise
at our facility anytime.
20. How can I store blankets, clothing, business records and other
We recommend you store all cloth and paper items in our Climate
Controlled units. You may want to purchase mattress and chair/sofa
covers to further protect these items. You can also store electronics,
furniture and holiday decorations indoors. See
21. Can I store my car/boat/motorcycle?
Yes, we have a variety of storage units that will accomodate cars,
motorcycles and boats. See
Storage Size Selector.